Useful contact information

The following organisations can be contacted for advice and support:

South Tyneside residents

South Tyneside Council – 0191 427 7000 / [email protected]

South Tyneside Council emergency out of hours number – 0191 455 6111

South Tyneside Homes – 0300 123 6633 / [email protected]

South Tyneside Homes homelessness service – 0800 141 2645 / 0191 456 2093 (out of office hours)

Citizens Advice South Tyneside – 0344 499 4715 / 0191 455 7958 / [email protected]

South Tyneside District Hospital – 0191 404 1000

Gateshead residents

Gateshead Council – 0191 433 3000 / https://www.gateshead.gov.uk/article/8201/Contact-Gateshead-Council

Gateshead Housing Company – 0191 433 5353 / [email protected]

Gateshead Housing Company homelessness service – 0191 433 3174 / [email protected] / 0191 477 0844 (out of hours support)

Citizens Advice Gateshead – 0808 278 7902

Citizens Advice Gateshead debt advice helpline – 0191 490 4248

Household emergencies

Electricity – Northern Powergrid – 105

Gas – Northern Gas Networks – 0800 111 999

Burst water main – 0800 393 084

Sewer problems – 0200 328 7648

Other services

MIND – 0300 123 3393 (open 9am to 6pm except bank holidays)

CALM (Campaign Against Living Miserably) – 0800 58 58 58 (open 5pm until midnight, 365 days a year)

Samaritans – 116 123 (freephone, open 24/7)

National Domestic Abuse Helpline – 0808 2000 247 (free 24 hour helpline for women who have experienced domestic abuse, ran by Refuge)

Men’s Advice Line – 0808 801 0327 (provides confidential advice and support for men experiencing domestic violence and abuse, open 9am to 8pm except bank holidays)

If you or someone else is at immediate risk of harm or needs medical assistance, please contact the emergency services by telephoning 999.