As your MP, I can help residents with a range of issues or problems that they may be facing.
Alongside my brilliant team, we can help in a range of areas including but not limited to:
- Welfare benefits
- Housing
- Immigration
- NHS complaints
- DVLA
- HMRC complaints
- Education
- Employment
- Support for businesses
I also may be able to help you if you:
- Are having problems with a government body
- Have made a complaint or filed a complaint and want to know how it’s progressing
- Have been told you aren’t entitled to something, and you disagree
- Want to make a complaint about a government body to the Parliamentary Ombudsman
- Need help escalating a local authority issue
If you would like my help with an issue or problem you may be having, please contact my office by emailing [email protected] or by calling 0191 4661509.
You can also make an appointment to meet with me or one of my caseworkers at an upcoming advice surgery. Further details can be found here.
I have also noted down some contact information for some organisations who can also be contacted for advice and support.
The following organisations can be contacted for advice and support:
South Tyneside residents
South Tyneside Council – 0191 427 7000 / [email protected]
South Tyneside Council emergency out of hours number – 0191 455 6111
South Tyneside Homes – 0300 123 6633 / [email protected]
South Tyneside Homes homelessness service – 0800 141 2645 (freephone) / 0191 456 2093 (out of office hours) or email [email protected]
Citizens Advice South Tyneside – 0808 2787824 (Adviceline open Mon-Fri from 1.30pm-4.30pm)
Citizens Advice South Tyneside Debt Hotline number – 07947899163
South Tyneside District Hospital – 0191 404 1000
Bede’s Helping Hands Foodbank – 0191 816 3021
Hebburn Helps – 0191 489 9707
Boldon Community Association Foodbank – 0191 5368085
Gateshead residents
Gateshead Council – 0191 433 3000 / https://www.gateshead.gov.uk/article/8201/Contact-Gateshead-Council
Gateshead Council Housing – 0191 433 5353 / Contact housing services – Gateshead Council
Gateshead Council homelessness service – 0191 433 3174 / [email protected] / 0191 477 0844 (out of hours support)
Citizens Advice Gateshead – 0808 278 7902 / Contact Us – Citizens Advice Gateshead
The Felling Food Network – The Felling Food Network – Supporting People in Food Poverty
Household emergencies
Electricity – Northern Powergrid – 105
Gas – Northern Gas Networks – 0800 111 999
Northumbrian Water emergency contact number – 0345 717 1100
Other services
MIND – 0300 123 3393 (open 9am to 6pm Mon to Fri except bank holidays)
CALM (Campaign Against Living Miserably) – 0800 58 58 58 (open 5pm until midnight, 365 days a year)
Samaritans – 116 123 (freephone, open 24/7)
National Domestic Abuse Helpline – 0808 2000 247 (free 24 hour helpline for women who have experienced domestic abuse, ran by Refuge)
Men’s Advice Line – 0808 801 0327 (provides confidential advice and support for men experiencing domestic violence and abuse, open 9am to 8pm except bank holidays)