As your MP, I can help residents with a range of issues or problems that they may be facing. 

Alongside my brilliant team, we can help in a range of areas including but not limited to:

– Welfare benefits

– Housing

– Immigration

– NHS complaints

– DVLA

– HMRC complaints

– Education

– Employment

– Support for businesses

– Escalating a complaint to the Parliamentary and Health Service Ombudsman

Unfortunately, there are some things I cannot do:

– I cannot interfere with decisions made by the courts.

– I cannot help with private disputes.

– I cannot help with legal matters.

– I cannot obtain preferential treatment for you or get results outside of the law.

Advice surgeries are held regularly across the constituency, but due to security concerns and advice, dates and locations of these sessions are not being advertised publicly.

To request an appointment, please email [email protected] or call 0191 4661509 and briefly outline the issue it is you want to discuss.

Appointments will last no longer than 15 minutes, are only open to residents of Jarrow and Gateshead East and may be with a caseworker.

Local council

There are many issues which should first be taken up directly with the local authority responsible or with your local councillor.

You can find your local councillor here: Find your local councillors – GOV.UK 

If your complaint to the council is not dealt with to your satisfaction, you can contact the Local Government Ombudsman – www.lgo.org.uk