How I can help

You can email me on [email protected] or call my constituency office on 0191 466 1509 if you are in need of support.

As your MP, I can help residents with a range of issues or problems that they may be facing. Alongside my brilliant team, we can help in a range of areas including but not limited to:

  • Welfare benefits
  • Housing
  • Immigration
  • NHS complaints
  • DVLA
  • HMRC complaints
  • Education
  • Employment
  • Support for businesses

I also may be able to help you if you:

  • Are having problems with a government body 
  • Have made a complaint or filed a complaint and want to know how it’s progressing
  • Have been told you aren’t entitled to something, and you disagree
  • Want to make a complaint about a government body to the Parliamentary Ombudsman
  • Need help escalating a local authority issue

Useful contact information

South Tyneside residents

South Tyneside Council – 0191 427 7000 / [email protected]

South Tyneside Council emergency out of hours number – 0191 455 6111

South Tyneside Homes – 0300 123 6633 / [email protected]

South Tyneside Homes homelessness service – 0300 123 6633 (freephone) or email [email protected]

Citizens Advice South Tyneside – 0808 2787824 (Adviceline open Mon-Fri from 1.30pm-4.30pm)

Citizens Advice South Tyneside Debt Hotline number – 07947899163

South Tyneside District Hospital – 0191 404 1000

Bede’s Helping Hands Foodbank – 0191 816 3021

Hebburn Helps – 0191 489 9707

Boldon Village Hall Community Food Store – 0191 500 1766

 

Gateshead residents

Gateshead Council – 0191 433 3000 / https://www.gateshead.gov.uk/article/8201/Contact-Gateshead-Council

Gateshead Council Housing – 0191 433 5353 / Contact housing services – Gateshead Council

Gateshead Council homelessness service – 0191 433 3174 / [email protected] / 0191 477 0844 (out of hours support)

Citizens Advice Gateshead – 0808 278 7902 / Contact Us – Citizens Advice Gateshead

The Felling Food Network – The Felling Food Network – Supporting People in Food Poverty

 

Household emergencies

Electricity – Northern Powergrid – 105

Gas – Northern Gas Networks – 0800 111 999

Northumbrian Water emergency contact number – 0345 717 1100

Other services

MIND – 0300 123 3393 (open 9am to 6pm Mon to Fri except bank holidays)

CALM (Campaign Against Living Miserably) – 0800 58 58 58 (open 5pm until midnight, 365 days a year)

Samaritans – 116 123 (freephone, open 24/7)

National Domestic Abuse Helpline – 0808 2000 247 (free 24 hour helpline for women who have experienced domestic abuse, ran by Refuge)

Men’s Advice Line – 0808 801 0327 (provides confidential advice and support for men experiencing domestic violence and abuse, open 9am to 8pm except bank holidays)

If you or someone else is at immediate risk of harm or needs medical assistance, please contact the emergency services by telephoning 999